LicenseSpring

A White-Label Self-Service Portal That Puts License Management in Your Customers' Hands

The LicenseSpring License Manager Portal is a white-label, customer-facing portal that lets license managers handle their own license assignments, user access, device resets, and order creation without opening a support ticket.

Stop Routing Every License Request Through Your Support Team

Instead of routing every license request through your support team, the License Manager Portal puts day-to-day license management directly in your customers' hands. Designated license managers at each customer account get secure access to a branded portal where they can handle the most common licensing tasks themselves.

Through the portal, license managers can:

Assign or unassign users to licenses

Issue licenses and create orders

Reset licenses and registered devices

Reset end-user credentials

The result is faster resolution for your customers and fewer routine support requests for your team without you giving up administrative control.

What License Managers Can Do Inside the Portal

Give Each License Manager Exactly the Right Level of Access

Not every license manager needs the same level of access. The portal ships with a sensible default permission set, with additional capabilities you can enable on a per-account or per-role basis.

Default capabilities include:
  • Assigning users to licenses

  • Creating orders

  • Issuing licenses

  • Resetting devices and credentials

Additional configurable permissions include:
  • Borrow licenses

  • Revoke devices

  • Create bundle orders

  • Issue or revoke licenses

Multi-Language Support for International Teams and Global Distribution

The License Manager Portal is designed for international teams. License managers can access the portal in their preferred language, reducing friction for customers operating across regions.

Currently supported languages include:
  • English

  • Spanish

  • French

  • German

Fully White-Labeled: The Portal Looks and Feels Like Your Product

The portal is fully white-labeled. Apply your brand identity so the experience feels like a native extension of your product, not a third-party tool your customers were handed.

Customization options include:
  • Custom logo and color scheme

  • Product download links

  • License reset options for end users

Scoped Authentication: Each License Manager Sees Only Their Own Accounts

License managers authenticate through a secure login flow designed to keep access scoped to the right accounts. No shared credentials, no administrative overreach.

License managers can securely access the portal using:
  • Email and password

  • Company ID (or vendor subdomain login)

Portal Access Stays Organized as Your Customer Base Grows

The License Manager Portal reflects the same underlying data model that powers the LicenseSpring Vendor Platform, so everything license managers do stays consistent with how your licensing is structured.

Licensing Structure

  • Licenses → belong to orders

  • Orders → belong to customers

  • Customers → belong to accounts

Fewer Support Tickets, Faster Provisioning, Full Administrative Control

By giving customers and partners the ability to manage licenses themselves, the LicenseSpring License Manager Portal helps vendors:

  • Reduce licensing support tickets
  • Improve partner and reseller workflows
  • Accelerate license provisioning
  • Enable secure self-service license management
  • Maintain full administrative control

Ready to Let Your Customers Manage Their Own Licenses?

Stop handling routine license requests manually. The LicenseSpring License Manager Portal gives your customers the tools to manage their own licenses, under your brand, within your rules.